Refund Policy

No Refund Policy

Effective Date: 01.01.2025

Welcome to MapGIS.in. We are committed to providing high-quality products and services to our customers. By purchasing from our website, you agree to the terms and conditions outlined in this No Refund Policy.

1. General Policy

All sales made on MapGIS.in are final. Due to the digital nature of our products and services, we do not offer refunds, exchanges, or cancellations once the purchase is complete. Please review the product descriptions and system requirements carefully before making a purchase.

2. Exceptions

Refunds will only be considered in the following exceptional circumstances:

  • If the purchased product is not delivered due to technical issues on our end.
  • If the product delivered is significantly different from its description on our website.

In such cases, customers must submit a refund request within 7 days of purchase by contacting our support team at info@mapgis.in. Supporting evidence (e.g., screenshots or error messages) may be required for verification.

3. Eligibility for Refund

To qualify for a refund under the exceptions outlined:

  • You must provide proof of purchase (e.g., order confirmation or receipt).
  • The issue must be reported within the specified timeframe.
  • The claim must be valid and substantiated by our review team.

4. Non-Refundable Products

The following items are strictly non-refundable:

  • Customized or personalized services/products.
  • Subscription or license-based products once activated.
  • Products that have been downloaded or accessed successfully.

5. Disputes and Resolution

If you have concerns about your purchase, we encourage you to contact us directly at info@mapgis.in. Our team will work with you to resolve any issues promptly and fairly.

6. Changes to This Policy

We reserve the right to update or modify this No Refund Policy at any time without prior notice. Any changes will be posted on this page, and you must review this policy periodically.

By completing a purchase on mapgis.in, you acknowledge and agree to this No Refund Policy.

For any questions or support, please contact us at:

Thank you for choosing MapGIS.in.